Refund Policy
For Apple Ber Nursery- India’s No-1 Trusted Plant Nursery.
Refund Policy:
Orders delivered & accepted by the
customer cannot be refunded.
In case you feel the order is not as per
specification, please contact our customer care team immediately in 24hrs.
Cancellation Policy:
Apple Ber Nursery believes in helping its
customers as far as possible and has, therefore, a liberal cancellation policy.
Under this policy:
Cancellations will be considered only if the
request is made within 24 hours of placing an order. However, the cancellation
request will not be entertained if the orders have been communicated to the
vendors/merchants and they have initiated the process of shipping them.
There is no cancellation of orders placed
under the Same Day Delivery category.
No cancellations are entertained for those
products that the Apple Ber Nursery marketing team has obtained on special
occasions like Pongal, Diwali, Valentine’s Day etc. These are limited occasion
offers and therefore cancellations are not possible.
In case of receipt of damaged or defective
consumer durable items and nondurable items, please report the same to our
Customer Service team. The request will, however, be entertained once the
merchant has checked and determined the same at his own end. This should be
reported within 1 day of receipt of the products.
In case you feel that the product received is
not as shown on the site or as per your expectations, you must bring it to the
notice of our customer service within 24 hours of receiving the product. The
Customer Service Team after looking into your complaint will take an
appropriate decision.